THE PAYMENT, EXPLAINED

Know what happens
at the counter.

Cashless ATMs are commonly marketed as point-of-banking terminals. Understanding the transaction is the first step in understanding the product.

CASHLESSATMS.COM / HOW CASHLESS ATMS WORK
A CLOSER LOOK

Details worth knowing.

Clear information for the next step in your decision.

01

01 / The customer starts a transaction

Depending on the program, the customer uses an eligible card and follows the terminal prompts. Before proceeding, the full transaction amount and any customer fee should be clear. Hardware features alone do not establish which cards or networks are supported.

02

02 / The transaction is routed

The important question is how the payment is classified and where it is sent. Visa prohibits purchases miscoded as ATM cash disbursements. Ask for a written explanation of the actual payment arrangement rather than relying on a product label.

03

03 / The merchant reconciles the payment

Understand the receipt, fees, settlement report, and timing of funds. If a program describes rounding or cash change, ask exactly how those amounts are recorded. Confirm reversals and refunds before accepting transactions.