THE COMPARISON SERIES / 02

A PIN does not
tell the whole story.

Two transactions can both involve a PIN while being classified and routed differently. Understand the difference before comparing offers.

A guide for merchant decision-makers
A CLOSER LOOK

Details worth knowing.

Clear information for the next step in your decision.

01

Look beyond the keypad

A PIN is a way of authenticating a cardholder. It does not establish whether the transaction is a retail purchase or an ATM cash disbursement. Ask how the provider classifies and routes the payment.

02

Ask what appears on the receipt

Review purchase amounts, fees, any rounding, and the merchant information shown. A transparent explanation should account for the amount the customer pays and the amount the merchant receives.

03

Compare actual programs

Request written terms for the specific options available to your business. Confirm industry eligibility, refunds, tipping, funding, and all charges rather than assuming those functions from the words “debit” or “banking.”